European Health Insurance Card (EHIC)

Are you temporarily staying in an EU country? Because of a family visit, holiday, internship or for work for instance? With an European Health Insurance Card (EHIC), you don’t have to pay necessary medical costs in advance. You can find the EHIC in the Hema Zorg app.

I need healthcare in a foreign country. What should I do?

Do you need healthcare abroad? Always call the HEMA zorgverzekering Emergency Center. You can reach us day and night at +31 317 455 678. We will help you in cases of hospitalization and other calamities.

What can I do with the EHIC?

Be aware: some of the medical assistance abroad is not (fully) covered.

Where do I find my EHIC?

Are you insured with HEMA zorgverzekering? Then you will find your EHIC in the HEMA zorg-app under ‘Zorgpas’. You can download the app on your smartphone or tablet. This way you will always have the EHIC with you.

Are you a policyholder? Then you will find your personal EHIC and EHIC of all the other people on your policy in the app. Are you not the policyholder? Then only your own EHIC will be in the app.

Download the app

The HEMA zorg-app operates with iOS 11.0 or higher and is compatible with iPhone and iPad. The HEMA zorg-app operates with Android 6.0 or higher.

I pay a contribution

Are you paying a contribution? Then forward the bills and prescriptions to HEMA zorgverzekering, so we can decide if we reimburse these medical costs. If you don’t have a valid health insurance in the Netherlands, you won’t be entitled to necessary health care abroad.

I want to receive my EHIC as a physical card. Where can I apply?

The EHIC is available in the HEMA zorg-app. If you prefer a physical card, you can apply in Mijn Zorgoverzicht. A physical card is not different from the digital EHIC. If you do apply for a physical card, please note the following:

apply for physical card